Process maturity assessment

Measure how well your key processes are defined, followed and improved.

A process maturity assessment shows how well your key processes are defined, followed, measured and improved. It gives leaders a clear starting point for improvement and digital projects.

Who it is for: Operations leaders, quality teams and COOs.

Area: OPI: Process and Performance

When to use it

• Before a process improvement or digital project
• When quality or delivery varies between teams
• When growth is putting pressure on how work is done

What we measure

• We check whether key processes are mapped and understood by the people who run them.
• We assess whether standard ways of working exist and are followed.
• We review how processes are measured and how problems are spotted.
• We look at how improvements are identified, tested and kept in place.

What you receive

• A maturity rating for each key process, from informal to optimised
• A clear view of where processes break down and why
• Priority improvements and a roadmap

• All assessments
• Enquire now

Contact OPDEV · ask@opdev.org · London, England (WhatsApp +44 7440 585456) · Lahore, Pakistan (WhatsApp +92 328 2888978)