Root cause analysis & problem solving

Find the real cause of a problem and fix it for good.

Many problems come back because only the symptom was fixed. This programme gives teams a simple method to define a problem, find its cause and act on it. Participants practise on issues from their own work.

Who it is for: Managers, engineers, quality and HSE teams.

Duration: 1–3 days. Group size: up to 25. Format: on-site, virtual or blended, and online.

What it covers

• Defining the problem clearly
• 5 Whys and fishbone analysis
• Separating causes from symptoms
• Action plans that stick

Outcomes

• Teams share one clear method to define a problem, find its cause and agree the right fix.
• Repeat problems reduce, because fixes address the cause instead of the symptom.
• Decisions are based on evidence that the team has gathered and checked together.

How it works

• Needs assessment: Before the programme, we hold a needs assessment call with you. You can also opt for an in-depth assessment of needs and starting points.
• Tailored workshop delivery: We design the workshop around those results, using cases and examples from your sector. Sessions use modern, activity-based methods developed by our international learning and development specialists and subject-matter experts.
• Follow-up and report: After the workshop, we send a report covering participation, learning and recommended next steps. When your team is ready, we can design a Level 2 programme that builds on the first.

Questions

• Which language is the training delivered in? Our trainers are multilingual and can deliver the training in English, Urdu or a mix of both. We also offer customised sessions in most other languages. Let us know your team’s preference and we will build your workshop around it.
• What do participants need to prepare? Nothing formal. We may send a short questionnaire beforehand, and participants should bring real examples from their work.
• How do you measure results? We combine evidence-based assessment, structured feedback and expert evaluation. Depending on the programme, this includes pre-training needs and knowledge assessments, learning checks during the workshop, post-training evaluations, participant feedback and trainer observations. Longer programmes can add manager feedback and follow-up assessments.

• Enquire about this training
• Organisational Process Improvement programmes

Contact OPDEV · ask@opdev.org · London, England (WhatsApp +44 7440 585456) · Lahore, Pakistan (WhatsApp +92 328 2888978)